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Puerto Rico · Puerto Rico · Caribbean

Hyatt Place San Juan

4.4/52,268 Google reviews
★★★
Free WiFi

San Juan starts here with the bay at your shoulder, the city outside, and a cold drink never very far away.

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The invitation

If you want your diving holiday to come with restaurants, history and a proper city evening, Hyatt Place San Juan gives you an urban base rather than a barefoot beach resort. You stay in the Convention District, close to the marina, the entertainment of Distrito T-Mobile and the old streets of San Juan. English and Spanish are spoken by the hotel team, so you can deal with the practicalities in English from arrival onwards.

The mood is straightforward and useful: air conditioning, WiFi throughout, two outdoor pools, a fitness centre and a 24-hour front desk. You can come back from the water, cool down, eat without mounting an expedition and still have the option of going out. That is the appeal here. The hotel works for couples who want more than a dive boat and a buffet, as well as families who need a pool, space and somewhere easy to regroup.

The point on the map

The address is Avenida Fernandez Juncos 580 in San Juan, Puerto Rico, on the urban waterfront of San Juan Bay. The Puerto Rico Convention Center is about 0.3 miles away, and Distrito T-Mobile is within walking distance. San Juan Bay Marina is a four-minute walk from the hotel, which puts boat-based activities very close without placing you in a remote marina compound.

Condado Lagoon is about six minutes away on foot, with kayaking and paddleboarding on the programme. Condado Beach is roughly 0.7 miles away on foot, while Escambrón Beach is about 1.1 miles away on foot and also reachable by the hotel shuttle. Old San Juan is about 1.9 miles away, with Fort San Felipe del Morro roughly 3.4 miles from the hotel by road distance. The setting is city first, sea second—but the sea is not parked in another postcode.

Photo de l’hôtel

Rooms and nights

The room choice is mainly about how you want to use the space. Couples can keep things simple with a king room and sofa bed, while a bay-view version gives you the more interesting outlook. Rooms with pool views and high-floor options let you choose between looking towards the water below or getting a little more height above the city. Several categories include a seating area, so the sofa is not merely there to make the floor plan look busy.

For families or three-person dive trips, the queen-bed rooms with sofa beds make more practical sense, particularly when bags, wet-weather clothing and the usual collection of chargers start taking over. Accessible options include an accessible tub or roll-in shower, and there are accessible routes through the public areas, restaurants, pool and business centre. Lifts serve the upper floors.

Every room has air conditioning, a flat-screen television, a coffee machine, a refrigerator and a private bathroom with a bath or shower, towels, toiletries and a hairdryer. The refrigerator is the small but useful detail when you return hot and thirsty. Soundproof rooms are available, and daily housekeeping keeps the room from turning into a permanent staging area for tomorrow's kit. A wardrobe, clothes rack, desk and seating area cover the less glamorous business of living out of a suitcase.

King Room with Sofa bed and Bay View

King Room with Sofa Bed

Queen Room with Two Queen Beds and Sofa Bed

Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub

Queen Room with Two Queen Beds and Sofa Bed - High Floor

King Room with Sofa Bed - High Floor

King Room with Sofa bed with Pool View

Queen Room with Sofa Bed and Accessible Tub - Bay View

Other room types

Queen Room with Two Queen Beds and Bay View
Queen Room with Sofa Bed and Pool View
King Room with One King Bed and Sofa Bed
One-Bedroom King Suite with Sofa Bed
One-Bedroom King Suite with Sofa Bed - Accessible
King Room with Tub and Sofa Bed
King Room with Sofa Bed and Roll-In Shower

The taste of the place

Breakfast comes as a buffet and is included with the stay. The Breakfast Bar opens from 6:30 on weekdays and from 7:00 at weekends, with fresh fruit, yoghurt, granola, scrambled eggs, potatoes, sausages, toast, pancakes and waffles. It is the kind of spread that lets you build either a sensible start or a plate designed to see you through a morning on the water.

For lunch and dinner, The Placery works with local and fusion flavours, using locally sourced ingredients in an indoor, air-conditioned setting. Evening service runs from 18:00 to 22:00. The same name covers the lobby bar, where you can order Puerto Rican rum cocktails, Medalla beer, specialist coffee and regional-style sharing dishes. Two bars in total keep the choice simple: lobby or pool, depending on whether you have put proper clothes on yet.

The Market runs 24 hours a day with espresso drinks, bottled beverages, salads, snacks, freshly baked cookies and other Grab N' Go items. By the Pool serves small bites and cocktails on the pool terrace, with published service from Friday to Saturday at midday until 19:00 and on Sunday from 10:00 to 17:00. There is also a minimarket on site, which is handy when dinner means something quick and the lift is already calling.

Photo de l’hôtel

Do something—or do nothing

The main pool is outdoors, with a resort-style design, waterfalls and a pool bar close to the loungers and umbrellas. A second pool, the Kids Pool & Pirate Zone, adds a pirate boat and water slide for younger swimmers. You can choose the adult version of an afternoon by the water—chair, shade and drink—or accept that the pirate ship has won and let the family set the timetable.

Cloud Spa offers massages, facials, a salt-water flotation bath, rainfall showers, sauna, steam room, changing facilities and a relaxation lounge. The fitness centre stays open around the clock, with Life Fitness machines, free weights, yoga mats and exercise balls. Virtual yoga classes through Alo Moves give you a gentler option when your legs have already done enough work for one day.

Away from the pools, you can use the garden, sun terrace, outdoor seating, picnic area, shared lounge, table tennis, board games and video games. The concierge can help with excursions, including Old San Juan, the forts, Casa Bacardi, local museums and Placita de Santurce. A complimentary shuttle also runs to Distrito T-Mobile, Old San Juan, Escambrón Beach and Plaza Colón during the stated daytime service. For a livelier evening, Distrito T-Mobile has live music rooms, performances, DJs, dancing, restaurants and an IMAX cinema.

Things to do in Puerto Rico beyond diving

Your last day stays dry: no diving in the 18-24 hours before a flight, the perfect window to see the destination from another angle.

Ratings and reviews collected by Viator and Tripadvisor.

What you should know before booking

Luis Muñoz Marín International Airport is about 5 miles away, with the journey taking around 12 minutes by car. Certified taxis operate at the airport around the clock, and Uber is another option. The hotel shuttle is for Distrito T-Mobile, Escambrón Beach, Plaza Colón and Old San Juan rather than the airport; its daytime service runs from 09:00 to 18:00, with the last departure at 17:30 and departures every 15 to 30 minutes depending on traffic.

Check-in is from 14:00 and check-out is by 12:00. Early check-in and late check-out can be requested. The front desk is open 24 hours, with luggage storage and express check-in and check-out, which helps if your flight times refuse to behave. WiFi covers the hotel, and laundry, a business centre, two meeting rooms, an ATM and a reception safe are available.

Families are welcome, children of all ages can stay and cots for children aged two and under can be requested. There are no extra beds beyond the sleeping arrangements attached to the selected room. Pets can stay on request, with a limit of two dogs per room and a combined weight limit of 75 pounds. Accessible parking, step-free access, adapted rooms and accessible public routes are available. You can also use the on-site outdoor self-parking.

Official website:hyatt.com ↗

Important information

  • Deposit: $25.00 (about £19) per room per nightDeposit: $25.00 per room per nightDeposit: $25.00 (about €23) per room per night
  • Pets: $100.00 (about £75) per person per stay, not included in the pricePets: $100.00 per person per stay, not included in the pricePets: $100.00 (about €90) per person per stay, not included in the price
  • Parking: $18.00 (about £14) per vehicle per night, not included in the priceParking: $18.00 per vehicle per night, not included in the priceParking: $18.00 (about €17) per vehicle per night, not included in the price

Pets allowed under 22 kg charged separately.

Any pets are allowed - USD 75.00 for up to 6 nights, additional USD 100.00 for up to 30 nights.

Deposit for pets 100.00 USD for up to 6 nights, additional USD 100.00 for up to 30 nights.

Information about the type of meals included in the price is indicated in the rate details.

What sets it apart

  • English- and Spanish-speaking hotel team
  • San Juan Bay Marina four minutes away on foot
  • Two outdoor pools, including a pirate zone and water slide
  • 24-hour Market with espresso, salads and snacks
  • Complimentary shuttle to Escambrón Beach and Old San Juan
  • Cloud Spa and 24-hour fitness centre

Facilities at Hyatt Place San Juan

Pool & outdoors

  • Swimming pool
  • Sun terrace

Food & drink

  • Restaurant
  • Bar

Room & comfort

  • Free WiFi
  • Air conditioning
See all facilities (77)

Diving & activities

  • Water park

Pool & outdoors

  • Fitness
  • Fitness centre
  • Garden
  • Kids' pool
  • Outdoor furniture
  • Picnic area
  • Sun loungers or beach chairs
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Water slide

Food & drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Fruits
  • Kid-friendly buffet
  • Kids' meals
  • Refrigerator
  • Restaurant
  • Snack bar
  • Tea/Coffee maker
  • Wine/champagne

Room & comfort

  • Alarm clock
  • Bath or shower
  • Clothes rack
  • Desk
  • Free toiletries
  • Hairdryer
  • Linen
  • Private bathroom
  • Seating area
  • Sofa bed
  • Toilet paper
  • Towels
  • Wardrobe or closet

Services & front desk

  • 24-hour front desk
  • Accessible parking
  • ATM/cash machine on site
  • Business centre
  • Daily housekeeping
  • Express check-in/check-out
  • Fax/photocopying
  • Internet services
  • Kids' outdoor play equipment
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities

General comfort

  • Air conditioning
  • Allergy-free room
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Hypoallergenic
  • Ironing facilities
  • Laptop safe
  • Lift
  • Minimarket on site
  • Non-smoking rooms
  • Non-smoking throughout
  • Room service
  • Shared lounge/TV area
  • Shuttle service
  • Soundproof rooms
  • Wake up service/Alarm clock
  • Wake-up service

Safety & access

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Key card access
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Upper floors accessible by elevator
  • Wheelchair accessible
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