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Cape Town · South Africa · Africa

Queen Victoria Hotel by NEWMARK

9.0Fabulous435 reviews · Booking
★★★★★
Dive centre 252 mFree WiFiAirport shuttle

With Table Mountain behind you and the working waterfront just outside, this is a place where your Cape Town days can move from harbour light to marble corridors without changing address.

For subtitles in English: start the video firstthen click the gearat the top right of the video, select “Subtitles/CC”, then “Auto-translate” and choose “English”.

The invitation

You come here for a city stay with a distinctly dressed-up edge. The Queen Victoria Hotel occupies a restored dock building in the V&A Waterfront, with crystal chandeliers, white marble, a spiral staircase and interiors that do not confuse minimalism with personality. The setting is polished rather than casual, so it suits you if a day outdoors deserves a proper room, a good meal and somewhere comfortable to sit afterwards.

English is the main language of the hotel website, which is also available in Portuguese, Afrikaans, German and French. The hotel has 31 rooms, and the combination of concierge service, room service and a 24-hour reception gives you the sort of practical support that matters when your day has started early or your plans have shifted.

The point on the map

You are in Cape Town, South Africa, at Moorings 5 and Portswood Ridge on Portswood Road, inside the Victoria & Alfred Waterfront. This is a working, walkable urban base rather than a beach hotel: Mouille Point Beach is about 0.8 miles away, while Three Anchor Bay Beach is roughly 1.4 miles away. The waterfront itself is close enough to make an evening walk useful rather than theoretical.

The immediate surroundings are busy with places to eat, museums and harbour landmarks. The Springbok Experience Rugby Museum is about 100 feet away, the South African Maritime Museum around 450 feet away and the Two Oceans Aquarium roughly 0.5 miles away. You can also reach the MyCiTi Waterfront station in about 0.4 miles, while Cape Town International Airport is about 13 miles away by road.

Une table avec des boissons et des amuse-gueules sur une terrasse avec vue sur la ville et les montagnes.

The rooms, and the nights

The rooms are designed for proper recovery rather than simply somewhere to leave a suitcase. Plush padded headboards, concealed lighting, velvet ottomans and Egyptian cotton sheets give the sleeping area a more considered feel, while air conditioning and heating let you set the room to suit the Cape Town weather. Wi-Fi is free throughout the hotel, and an electric kettle means you can make a hot drink without putting your shoes back on.

For a couple, the Deluxe Double or Twin Room keeps things straightforward, while the Premium Double or Twin Room with Mountain View gives you the more obvious reason to choose a higher category. If you want space to spread out after a full day, the Junior Suite with Mountain View is the room to look at; the Presidential Suite takes that approach considerably further. Bathrooms include a bath and shower, and the suites have private bathrooms. Room service runs around the clock, which is useful when your appetite follows its own timetable.

Deluxe Double or Twin Room

Premium Double or Twin Room with Mountain View

Executive Suite

Junior Suite with Mountain View

Presidential Suite with Mountain View

Premium Luxury Room

The taste of the place

The main dining address is Terrarium by Chris Erasmus, a contemporary fine-dining restaurant working à la carte and with tasting menus. The cooking reworks South African flavours through seasonal ingredients and a low-waste approach, with the chefs drawing on childhood food memories rather than turning the menu into a geography lesson. That gives you a reason to eat in rather than treating the restaurant as a backup plan.

Breakfast is a full English or Irish buffet, with breakfast in your room also available. Terrarium offers private dining, and special-diet menus can be requested. There is no published meal-plan formula attached to the stay, so you can treat the restaurant as a separate choice each day. If you return late, 24-hour room service is the practical fallback; the hotel also lists a bar, although the named restaurant is the stronger dining detail.

Une piscine rectangulaire bordée d'une terrasse ensoleillée, avec une végétation luxuriante et une grande roue en arrière-plan.

Things to do, or not do

When you have had enough of moving around Cape Town, Sanctuary Spa gives you a direct route to doing less. Massage is the treatment on offer, with the spa built around hands-on therapies rather than a long catalogue of procedures. The wellness facilities also include a sauna, solarium, sun loungers and pool or beach towels. The hotel description refers to a hot tub, while the current facilities list records no swimming pool, so you should think massage and heat rather than a pool day.

The fitness centre is there if you still have energy to spend, and a nearby golf course is within about 1.9 miles. For a day away from the water, the hotel can arrange or offer excursions such as a Cape Town city tour, Robben Island, a whale-watching cruise, a Table Mountain tour and helicopter flights. A concierge and tour desk help turn those ideas into a plan, while babysitting services give travelling families some room to make their own arrangements.

What to know before booking

Check-in runs from 14:00 to midnight, and check-out is between 10:00 and 11:00. You need photo identification and a credit card at arrival, and cash is not accepted. Early check-in and late check-out can be requested. Private parking is available on site, with valet parking also listed, and an airport shuttle service is available for the transfer between Cape Town International Airport and the hotel.

You have a 24-hour front desk, concierge, luggage storage, currency exchange and express check-in and check-out. Car hire, laundry, dry cleaning and ironing are also available. The hotel is non-smoking, has a lift and includes facilities for guests with limited mobility. Children over 11 are welcome; children aged 12 and above are charged as adults, and extra beds are not available. Cots depend on the accommodation option.

Official website : newmarkhotels.com

What sets it apart

  • V&A Waterfront location in Cape Town
  • Terrarium by Chris Erasmus for contemporary South African fine dining
  • Sanctuary Spa with massage treatments
  • 24-hour room service
  • Free Wi-Fi throughout the hotel
  • Airport shuttle and private on-site parking

Facilities at Queen Victoria Hotel by NEWMARK

Pool & outdoors

  • Swimming pool

Food & drink

  • Restaurant
  • Bar

Room & comfort

  • Free WiFi
  • Air conditioning
See all facilities (51)

Diving & activities

  • Golf course (within 3 km)

Pool & outdoors

  • Fitness centre
  • Garden
  • Pool/beach towels
  • Sauna
  • Solarium
  • Spa & wellness centre
  • Sun loungers or beach chairs
  • Terrace

Food & drink

  • Bar
  • Breakfast in the room
  • Electric kettle
  • Restaurant
  • Special diet menus (on request)

Room & comfort

  • Bath
  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet paper

Services & front desk

  • 24-hour front desk
  • Business centre
  • Concierge service
  • Currency exchange
  • Dry cleaning
  • Express check-in/check-out
  • Fax/photocopying
  • Internet services
  • Ironing service
  • Laundry
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Valet parking

General comfort

  • Air conditioning
  • Airport shuttle
  • Car hire
  • Facilities for disabled guests
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Room service
  • Shuttle service

Safety & access

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Safety deposit box
  • Security alarm
  • Smoke alarms
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