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Tenerife · Canary Islands · Atlantic

Red Level at Gran Melia Palacio de Isora

4.6/5237 Google reviews
★★★★★

With the Atlantic in front, La Gomera on the horizon and Teide rising in the distance, this is a place where the evening view does some of the talking.

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The invitation

RedLevel at Gran Meliá Palacio de Isora is an adults-only hotel for a Tenerife stay built around sea air, warm water and a fairly serious choice of places to eat. You get direct access to the beach, an extensive resort setting and RedLevel areas reserved for adults, so the atmosphere is aimed at grown-up downtime rather than family logistics.

The hotel has 110 rooms across five floors, with air conditioning, a garden, terraces, a spa, fitness facilities and free Wi-Fi throughout. English and Spanish are spoken by the hotel team, which makes the basics refreshingly straightforward from arrival onwards.

There is enough here to keep a non-diving partner occupied without turning the stay into an organised activity timetable. A rooftop restaurant, sunset music, wellness sessions, a library, excursions and several pools give you options; doing absolutely none of them remains perfectly practical.

The point on the map

The address is in Alcalá, within the municipality of Guia de Isora in Spain, on Tenerife’s west coast. The sea is directly beside the resort, with beach access, sun loungers and parasols available on site. That is the useful bit: no daily argument with taxis or rental-car doors before reaching the water.

Guia de Isora town centre is about 0.5 miles away, while Tenerife South Airport is roughly 24 miles from the hotel. The surrounding view does plenty of geographical work, with the Atlantic out front, La Gomera visible from the rooftop setting and Teide appearing in the distance.

You can also arrange a boat excursion, visit the beach, or use the hotel’s assistance with excursions. Car hire is available, and parking and garage facilities are offered on site.

Terrasse ombragée avec tables et chaises pour les repas, vue sur la mer au loin.

Rooms, and the nights

The room choice is mainly about how much space, view and private outdoor living you want. Couples who simply need a comfortable base can choose a RedLevel Deluxe room, with either a double bed or twin beds and, in some versions, a partial ocean view. Air conditioning, a private bathroom, television and a hairdryer cover the practical end of the list.

For a more spacious feel, the Junior Suites add room to spread out and come with toiletries. Oceanfront versions put the view at the centre of the decision, while whirlpool and terrace versions make more sense if your ideal evening involves staying put rather than wandering the resort in search of entertainment. The RedLevel Master Terrace Suite also focuses on an ocean view and terrace space.

The RedLevel Villa Private Pool Adults Only is the most self-contained option in the range. It includes a private pool, air conditioning, blackout blinds, a desk, minibar, coffee and tea facilities, bathrobe, slippers, safe, Wi-Fi and bottled water. That is the room for a couple who want the post-dive routine to be simple: shower, cool down, find a drink and let the day go quiet.

Air conditioning is available in several room categories, and hotel rooms include minibars, showers and baths, wardrobes, bathrobes, slippers, toiletries and room service. Check the individual room details carefully, because the full list does not apply equally to every category.

Double RedLevel Junior Suite (full double bed)

up to 2 guests

Double RedLevel Junior Suite oceanfront (full double bed)

up to 2 guests

Double RedLevel Junior Suite with partial ocean view (full double bed)

up to 2 guests

RedLevel Deluxe Double room (full double bed)

up to 2 guests

RedLevel Deluxe Double room with partial ocean view (full double bed)

up to 2 guests

RedLevel Deluxe Whirlpool Double room with partial ocean view (full double bed)

up to 2 guests

RedLevel Master Terrace Suite with ocean view

RedLevel Villa Private Pool Adults Only

Terrace Whirlpool Double RedLevel Junior Suite (full double bed)

up to 2 guests

Whirlpool Double RedLevel Junior Suite oceanfront (full double bed)

up to 2 guests

Whirlpool Double RedLevel Junior Suite with partial ocean view (full double bed)

up to 2 guests

Table dressée en extérieur avec vue sur la mer au coucher du soleil.

The taste of the place

Breakfast is available as a buffet or à la carte, and the stay can be booked as room only, with breakfast, half board, full board or all-inclusive. Lunch and dinner are served across the resort’s restaurants, so the evening does not have to end with the first familiar dish on the menu.

Dos Naifes – Atlantic Court works with Mediterranean cooking on a terrace overlooking the Atlantic. Le Bistrot Provençal takes the French route, L’Olio – Trattoria & Pizza Bar serves Italian food with ocean and Plaza Atlántica views, and Nami Asian Bistro moves through Thai, Japanese, Chinese and Indian influences. Pangea operates as a food market with dishes prepared in real time, while Agave brings Mexican-influenced snacks beside the infinity pool.

Oasis – Mediterranean sits by the pool and focuses particularly on rice dishes. Entrecielos occupies the rooftop and is reserved for adults over 16, with La Gomera and distant Teide in the view. For something more direct, Dúo Steakhouse concentrates on Basque and American cuts.

There are three named bars. Areia Beach Bar covers cocktails, wines, light snacks and seasonal salads by the beach; Nemos pairs speciality coffee with appetisers; and the resort’s food-and-drink offer also includes poolside options. Enough choice, in other words, to avoid mistaking dehydration for a personality problem after a long day outside.

Transats avec serviettes et cocktails sur une plage de sable noir volcanique.

Things to do, or not do

The main pool is a saltwater infinity pool of more than 5,000 square metres, with 80 water beds and two water rituals. RedLevel guests also have access to two adults-only pools, giving you somewhere quieter to settle with a book or simply stare at the water until the urge to move returns.

Spa By Clarins offers massages, facials and a hammam, with Clarins products and herbal teas forming part of the treatment setting. Massage and spa treatments are available by reservation. There is also a gym, along with yoga, Pilates, stretching, relaxation and meditation sessions, plus personal-training options.

If your legs still work after diving, the activity programme reaches further: tennis, golf, cooking classes, water activities, spinning, Latin dance, functional training and boxfit are available. Evening entertainment includes live music on the Ocean terrace at sunset, panoramic shows and a fountain light show in Plaza Atlántica.

For days away from the resort, excursions can include a boat trip, an island visit, a waterfall, a market or a snorkelling outing. The library, solarium, garden and terraces cover the less energetic version of Tenerife, which is often the correct one.

What to know before booking

Check-in starts at 3 pm and check-out is at noon. The reception is open around the clock, with express and private check-in and check-out available. Early arrival and late departure can be requested, which is useful when flights and actual human energy refuse to follow the same timetable.

An airport transfer and shuttle service can be arranged through the hotel, either privately or as a shared service; book the required arrangement with the hotel. Car hire is available, and the property has parking and a garage. Parking is chargeable. Concierge assistance, excursion planning, luggage storage, laundry, dry cleaning, ironing and a safe at reception are also available.

The resort has a business centre and eight meeting rooms, as well as lift access and wheelchair-accessible facilities including the restaurant. An on-site infirmary and a doctor on request add a practical layer for anyone who prefers not to improvise with local healthcare after travelling.

The hotel accepts cash, Visa and Mastercard. Only registered guests are allowed in guestrooms, and guests under 16 are not permitted at this adults-only property.

Official website:melia.com ↗

Important information

  • Pet deposit: €80.00 (about £67) per person per stayPet deposit: €80.00 (about $90) per person per stayPet deposit: €80.00 per person per stay
  • Pets: €80.00 (about £67) per person per stay, not included in the pricePets: €80.00 (about $90) per person per stay, not included in the pricePets: €80.00 per person per stay, not included in the price

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 16 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Pet fee: EUR 80 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Protecting what you come to see

You stay right by the sea, with activities centred on the water and the island’s scenery, from boat trips to snorkelling. The large main pool uses salt water, and the resort has a charging point for electric vehicles.

What sets it apart

  • Direct access to the beach
  • Saltwater infinity pool of more than 5,000 square metres
  • Two adults-only pools for RedLevel guests
  • Spa By Clarins with massages, facials and hammam
  • Several restaurants, including Mediterranean, French, Italian, Asian and Mexican options
  • English- and Spanish-speaking hotel team

Facilities at Red Level at Gran Melia Palacio de Isora

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (3)

Services & front desk

  • Garage
  • Parking
  • Wi-Fi gratuit
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