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Playa del Carmen · Mexico · Americas

Ocean Maya Royale - Adults Only - All Inclusive

4.7/514,047 Google reviews
★★★★★

White sand, turquoise Caribbean water and the faintly dangerous promise of a pool bar make this the sort of place where the dive log may not be the only thing that fills up.

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The invitation

Adults only, all-inclusive and set directly on the Riviera Maya seafront, Ocean Maya Royale is built for a holiday where the practical decisions are kept to a minimum. You have the beach, pools, restaurants, bars and spa within the resort, with no family timetable to work around: guests must be aged 18 or over.

The resort belongs to H10 Hotels and has 320 rooms spread across two floors. Its character is less about disappearing into a tiny hideaway and more about having everything close at hand when you want food, a drink, a swim or a quiet hour with your feet up. The team speaks English, Spanish, Italian, German and French, which makes the basic business of checking in, ordering dinner or arranging a treatment pleasantly straightforward.

The point on the map

The address is in Playacar, Mexico, on the seafront along the Chetumal Federal Highway, close to Playa del Carmen. The resort has direct access to a white-sand beach, with sun loungers, parasols, showers, changing facilities and a beach bar already in place.

Playacar puts you on the Caribbean coast rather than in the centre of town. Playa del Carmen is nearby, while the wider Riviera Maya brings Mayan heritage, pyramids and cenotes into the picture. Xcaret Eco Theme Park, Wet'n Wild and the El Rey Ruins are among the places listed for exploring around the resort. This is a coastal base first, with excursions available when you fancy a change from sand and salt water.

Une cérémonie de mariage est mise en place sur une plage de sable blanc face à la mer turquoise.

Rooms, and the nights in between

Every room is designed for two, so the choice is mainly about the view, the level of Privilege service and how much room you want for the softer parts of the holiday. The standard Maya Deluxe rooms cover the useful basics: air conditioning, a minibar, coffee-making facilities, a safe, a private bathroom, a hairdryer, an iron and a telephone. Choose the twin arrangement if you are travelling with a dive partner and would rather keep your sleeping arrangements uncomplicated; choose a double room for a couple.

Ocean-view rooms change the outlook rather than the dive schedule, but that is precisely the point. The sea is easier to appreciate when you are not carrying a cylinder. Privilege categories add bathrobes, slippers, pillows, television and Wi-Fi, while selected rooms also bring a balcony or a more spacious junior-suite layout. The Privilege Honeymoon rooms add bridal touches, making them the obvious choice for a celebratory trip rather than a purely functional base.

Air conditioning matters in the Riviera Maya, particularly when the day has involved heat, humidity and repeated exposure to seawater. A minibar means cold drinks are close by, and the in-room safe gives you somewhere sensible for valuables while you are out. Some categories include toiletries, and room service is available through the resort. Wi-Fi is free throughout the hotel, including the rooms.

Privilege Double Junior Suite (full double bed)

up to 2 guests

Privilege Honeymoon Double Junior Suite (full double bed)

up to 2 guests

Privilege Honeymoon Maya Deluxe Double room (full double bed)

up to 2 guests

Privilege Maya Deluxe Double room with balcony and with ocean view (full double bed)

up to 2 guests

Privilege Maya Deluxe Double room with ocean view (full double bed)

up to 2 guests

Privilege Romance Double Suite (full double bed)

up to 2 guests

Superior Maya Deluxe Double room (full double bed)

up to 2 guests

Superior Maya Deluxe Double room with ocean view (full double bed)

up to 2 guests

Une salle aux murs blancs et au sol à carreaux noirs et blancs est aménagée avec des tables dressées.

The taste of the place

This is an all-inclusive resort with breakfast, lunch, dinner, snacks, cocktails and the sort of choice that saves you from having the same plate every evening. La Hacienda handles the buffet format, with international food and show cooking. Breakfast runs from 7:00 am to 11:00 am, lunch from 12:30 pm to 3:00 pm and dinner from 6:30 pm to 10:00 pm. That gives you a proper window for breakfast rather than forcing an early-morning negotiation with the coffee machine.

For dinner, Blue Moon serves international signature cuisine à la carte, Dolce Vita focuses on Italian dishes with a sea view, and Yookoso brings Asian food with teppanyaki grills. El Charro sits beside the pool, serving snacks from 11:00 am to 4:00 pm before becoming a Mexican à la carte restaurant in the evening. Its dinner service runs from 6:00 pm to 10:00 pm, as do the evening sittings at the other à la carte restaurants.

There are five named bars, each with a different job. Mike's Coffee covers tea, coffee, pastries, smoothies and milkshakes; Fresco Juice Bar concentrates on seasonal fresh fruit juices; and the Pool Bar serves cocktails from the water's edge. The Lobby Bar and Sports Bar handle the more traditional end of the evening. Guests with Privilege access also have the Privilege Lounge Restaurant & Bar, with breakfast, lunch, dinner, snacks and cocktails on a sea-facing terrace.

Une grande piscine rectangulaire bordée de transats sous des parasols.

Something to do, or nothing at all

Two swimming pools give you an alternative to the sea when you want water without sand. The resort also has a private beach with loungers, parasols, showers and changing facilities, so doing absolutely nothing can be organised with surprising efficiency. A solarium adds another place to stretch out, while the pool bar removes the need for a long expedition in search of a drink.

Despacio Spa Centre is the more deliberate route to recovery, with massages, facials, a hammam, sauna, jacuzzi, mud baths and body wraps. Treatments and spa use require a reservation, so this is worth arranging before you arrive if a post-dive kneading session is part of the plan. There is also a gym and a tennis court for those who prefer their land-based movement to involve slightly more effort.

Golf is available, and the evening programme includes theatre performances, live music and themed nights. A jet ski is also listed among the resort's water activities. Excursion assistance, a concierge and car hire are available when the beach, pool and spa have finally exhausted their persuasive powers.

What to know before booking

Check-in runs from 3:00 pm and check-out is at 12:00 pm. Express check-in and check-out are available, and luggage storage is useful when your flight times refuse to cooperate with hotel hours. Airport shuttle services are available, with arrangements made through the hotel. Car hire is also available, and parking is provided on site.

The resort has free Wi-Fi, a safe at reception, concierge support, an ATM, a currency exchange service and on-site shops. Laundry, ironing and dry-cleaning services are available, as is an on-site infirmary; a doctor can be requested when needed. Three meeting rooms and a business centre cover the less holiday-shaped occasions.

The property has lifts and accessible facilities. It is non-smoking and reserved for adults aged 18 and over. Pets, including assistance animals, are not accepted. Only registered guests can access the rooms. Visa, Mastercard, American Express and Visa Electron are accepted, and the electricity supply is 127 volts with Type A sockets.

Official website:oceanhotels.com ↗

Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Environmental fee is MXN 150.00 per night.

Late check-out fee: MXN 650.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Protecting what you came to see

Ocean Maya Royale holds Blue Flag and Biosphere Tourism certifications. Here, the useful takeaway is simple: the beach and the wider destination are treated as part of the resort's responsibilities, not merely as a backdrop for the pool photographs.

That matters on a Caribbean coast where the reason for coming is largely outside the building. You get a directly accessible white-sand beach, the sea a few steps away and a resort carrying recognised environmental certifications alongside the usual holiday machinery.

What sets it apart

  • Adults-only resort for guests aged 18 and over
  • Direct access to a white-sand beach
  • All-inclusive dining with buffet and à la carte restaurants
  • Two pools, a pool bar and a full spa
  • Ocean-view and balcony room options
  • English, Spanish, Italian, German and French spoken by the team

Facilities at Ocean Maya Royale - Adults Only - All Inclusive

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (4)

Services & front desk

  • Parking
  • Parking à proximité
  • Parking gratuit sur place
  • Wi-Fi gratuit
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