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Playa del Carmen · Mexico · Americas

The Reef Playacar Beach Resort & Spa-Optional All Inclusive

8.0Very good1,076 reviews · Booking
★★★★
Free WiFiAirport shuttle

Playacar begins with palms, pale sand and the faintly dangerous promise of doing absolutely nothing before dinner.

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The invitation

If you want a resort where the sea, a proper choice of meals and a place to lie down all sit within the same daily orbit, The Reef Playacar keeps things straightforward. It is a beachfront resort in Playa del Carmen, with the sort of layout that suits a diving holiday when you would rather not turn every evening into another expedition.

The mood is broad rather than boutique: families have their own rooms and a children’s pool, while couples can retreat to the beach, the spa lounge or a massage for two. Live music, evening entertainment and karaoke keep the place from going completely silent once the sun drops. That will suit you if you like a little life around you; less so if your ideal evening involves hearing only the air conditioning and your own post-dive thoughts.

A four-star resort with free Wi-Fi, private parking, a 24-hour front desk and concierge service, it is built for an easy stay rather than an improvised one. You can arrive, leave the car alone, find food without leaving the grounds and decide later whether the evening deserves anything more ambitious.

The point on the map

You are in Playa del Carmen, Mexico, within the Playacar area and directly beside the beachfront. Playacar Beach is about 350 metres away on foot, roughly a four-minute walk, so the sea is close enough to make a pre-breakfast stroll entirely realistic. Playa del Carmen Beach is about 1.5 km away if you fancy a longer walk along the coast.

The centre of Playa del Carmen is not on the doorstep, but it is within reach. The maritime terminal is about 1.5 km away, while the ADO International Bus Station is around 1.5 km away as well. Parque Fundadores sits at a similar distance, and Playa Mart Paseo is about 1.5 km from the resort. You can reach the town’s more urban side without making the hotel your only scenery.

For an outing away from the beach, Xcaret Park is about 5 miles away by road. Cancún International Airport is around 35 miles away, and the hotel has an airport shuttle service. That matters on arrival, particularly when your luggage contains more awkward shapes than any normal suitcase should.

Une femme se détend au bord d'une piscine avec un cocktail.

The rooms, and the nights

The room choice is mainly about who is sharing the space and which bed arrangement suits you. The rooms with two double beds are the practical option for up to four guests, while the king-bed rooms make more sense for a couple who would rather not conduct nightly negotiations over mattress territory. Family rooms are available too.

Every room has air conditioning, a fan, a balcony or terrace, and a garden view. The balcony gives you somewhere to sit with a drink or let the day finish properly, while the fan offers another way to move the air when you do not want the room to feel sealed up. A wardrobe, linen, towels, a shower, toiletries and a hairdryer cover the ordinary business of getting cleaned up and dressed again.

A flat-screen television, cable channels, radio and free Wi-Fi are there for the quieter stretches. Daily housekeeping keeps the room in order while you are out, and luggage storage is useful if your arrival or departure does not line up neatly with your room. Check-in starts from 15:00, with a minimum check-in age of 18; check-out runs from 06:30 to 12:00.

Superior Room, 2 Double Beds

27 m² · jusqu'à 4 pers. · 1 salle de bain

lit double

Premium Room, 2 Double Beds

27 m² · jusqu'à 4 pers. · 1 salle de bain

lit double

Superior Room, 1 King Bed

27 m² · jusqu'à 2 pers. · 1 salle de bain

très grand lit double (super king)

Premium Room, 1 King Bed

27 m² · jusqu'à 2 pers. · 1 salle de bain

très grand lit double (super king)

The taste of the place

Food is one of the resort’s more substantial features: five restaurants, a bar, a snack bar and a pool bar give you several ways to deal with the familiar post-dive condition known as ‘could eat a horse’. Meals cover brunch, lunch and dinner, with high tea as another pause in the day. Special-diet menus can be requested, and wine or champagne is available.

Breakfast is a continental buffet rather than a minimalist coffee-and-toast affair. You can find warm dishes, juice, fresh pastries, pancakes, cheese and fruit, with local specialities and champagne also part of the spread. It is the sort of start that lets you leave the table properly fed rather than planning your first snack before you have reached the beach.

The restaurant offer includes American, Italian and international cooking, with a family-friendly restaurant among the options. A snack bar covers the less formal moments, while the pool bar means you can move from water to drink without putting on respectable clothes. The available information does not establish a named board formula, so you should check the meal arrangement attached to the room you choose before booking.

Un massage en plein air est pratiqué sur une personne allongée sur une table, face à la mer.

Things to do, or nothing at all

The swimming pool has a view, and the resort also has a children’s pool, sun loungers, beach chairs and umbrellas. That gives you a choice between proper horizontal recovery by the water and a more active spell in the pool. The beachfront setting does the rest, without requiring an itinerary or a motivational speech.

The spa and wellness centre includes a sauna, spa facilities, a relaxation lounge and a hot tub. Treatments range from head, neck, back, foot and full-body massage to couples’ massage, body scrubs, body wraps, body treatments and facial treatments. There is also a massage chair, which is useful when your legs have filed a formal complaint but you are not ready for a full treatment.

If sitting still starts to feel suspicious, you can use the fitness centre, join a yoga or aerobics session, hire a bicycle, play tennis or table tennis, and try billiards. Snorkelling, windsurfing and other on-site water-sport facilities are available, while evening entertainment, live performances and karaoke take care of the hours when you have already had enough sun but are not yet ready for bed. A golf course is within 3 miles.

What to know before you book

An airport shuttle and a general shuttle service are available, and the concierge, tour desk and car-hire service can help you organise the practical parts of the stay. The resort also has free private parking on site, with no reservation needed, plus an ATM and luggage storage. Free Wi-Fi is available throughout the property.

The front desk operates around the clock. You need photo identification and a credit card at check-in, which begins from 15:00, and the minimum age for checking in is 18. Guests under 18 can check in with a parent or official guardian. Check-out is between 06:30 and 12:00, a useful window if your departure is early or you prefer not to sprint through breakfast with one shoe on.

Children of any age are welcome. Cots and extra beds can be requested, with availability and the room category determining what can be arranged; babysitting and child services are also available. Laundry is offered, and safety deposit boxes are available. Upper floors are accessible by stairs only, so you should factor that into your room choice if stairs are not your preferred finishing exercise.

Official website : thereefresorts.com

What sets it apart

  • Direct beachfront setting in Playa del Carmen
  • Five restaurants, a bar, snack bar and pool bar
  • Spa with sauna, relaxation lounge and massage treatments
  • Pool with a view, beach chairs and umbrellas
  • Family rooms and children’s pool
  • Airport shuttle and free private parking

Facilities at The Reef Playacar Beach Resort & Spa-Optional All Inclusive

Food & drink

  • Restaurant
  • Bar

Room & comfort

  • Free WiFi
  • Air conditioning

Services & front desk

  • Airport shuttle
  • Concierge
  • 24-hour front desk
  • Parking
See all facilities (94)

Diving & activities

  • Aerobics
  • Beach
  • Bicycle rental
  • Billiards
  • Cycling
  • Diving
  • Entertainment staff
  • Evening entertainment
  • Fishing
  • Golf course (within 3 km)
  • Karaoke
  • Live music/performance
  • Snorkelling
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Water sport facilities on site
  • Windsurfing

Pool & outdoors

  • Back massage
  • Balcony
  • Beachfront
  • Beauty services
  • Body scrub
  • Body treatments
  • Body wrap
  • Couples massage
  • Facial treatments
  • Fitness
  • Fitness centre
  • Foot massage
  • Full body massage
  • Garden
  • Garden view
  • Hand massage
  • Head massage
  • Hot tub/Jacuzzi
  • Massage
  • Massage chair
  • Neck massage
  • Outdoor furniture
  • Pool bar
  • Sauna
  • Spa & wellness centre
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Terrace
  • Yoga classes

Food & drink

  • Bar
  • Restaurant
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne

Room & comfort

  • Alarm clock
  • Free toiletries
  • Hairdryer
  • Linen
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper
  • Towels
  • Wardrobe or closet

Services & front desk

  • 24-hour front desk
  • Accessible parking
  • ATM/cash machine on site
  • Business centre
  • Concierge service
  • Daily housekeeping
  • Internet services
  • Invoice provided
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

General comfort

  • Air conditioning
  • Airport shuttle
  • Car hire
  • Fan
  • Iron
  • Non-smoking rooms
  • Non-smoking throughout
  • Shuttle service
  • Tile/marble floor
  • Wake up service/Alarm clock
  • Wake-up service

Safety & access

  • 24-hour security
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Upper floors accessible by stairs only
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