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Riviera Maya · Mexico · Americas

Royal Service at Paradisus La Perla

4.7/58,862 Google reviews
★★★★★

With the Caribbean on one side and the cenotes and Mayan ruins of the Riviera Maya inland, this is a sizeable adults-only resort built for days that do not need much explaining.

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The invitation

Royal Service at Paradisus La Perla is an adults-only resort in the Paradisus group, with guests aged 18 and over. You get a proper resort set-up rather than a small hotel: direct access to the beach, several places to eat and drink, a spa, fitness facilities and enough on-site services to make staying put a perfectly workable plan.

English and Spanish are spoken by the hotel team, so you can deal with the practicalities without resorting to underwater hand signals. The atmosphere is aimed at adults, with evening entertainment, cocktails, restaurants and a long list of ways to spend the hours between one dive and the next.

The point on the map

You are in Playa del Carmen, on Mexico’s Riviera Maya, with the resort directly on the seafront. The town centre is about 2 miles away, close enough for an outing but not something you will mistake for the view from the sun lounger.

The setting also puts the region’s better-known excursions within reach. Xcaret Eco Theme Park, Wet ’n Wild and Xel-Há Water Park are listed among the nearby attractions, while the resort’s own description places you among cenotes with clear water and Mayan ruins. The beach has direct access, sun loungers, parasols and beach towels, so the sea is not merely decorative.

Une arche fleurie est dressée sur une plage de sable fin face à la mer turquoise.

The rooms, and the nights

The choice runs from simple single and double rooms through to suites, apartments and villas, with categories built around garden, pool, water or sea views. That gives you room to choose according to the trip rather than accepting the usual one-size-fits-all box: a double room for two, a triple or quadruple category for a small group, or a suite when you want more separation after a long day outdoors.

Every listed category has a private bathroom. Junior suites add toiletries, while selected standard junior suites include air conditioning, a balcony, Wi-Fi, a minibar, tea- and coffee-making facilities, a safe, bathrobes, slippers and a hairdryer. A Royale junior suite also has a kitchen and dining area. The useful caveat is that equipment changes by category, so the room card deserves a proper look before you book rather than a hopeful glance at the resort name.

For the night itself, air conditioning is available in selected junior-suite categories and in the Royale junior suite. Rooms also have showers, toiletries, a hairdryer, television or cable television in the listed facilities, and DVD players in the general room description. Room service is available, which is handy when dinner conversation has been replaced by the sound of your own appetite.

Run of House

Standard Single room

up to 1 guest

Standard Junior Suite

Assortiment de légumes frais, guacamole et chips de tortillas sur une table.

The taste of the place

The all-inclusive formula covers a buffet breakfast and gives you a broad choice of places to eat. Sante serves international food for breakfast and lunch beneath a palapa, while Hadar adds show cooking and freshly squeezed fruit juice. The Lunch Box takes a multicultural street-food route, with flavours inspired by Santa Monica and Venice Beach. There is also a Mexican taco stop at Bana Family.

Dinner brings more deliberate choices. Sal Steak Cave concentrates on grilled meat, Cappella works with rustic Italian cooking, and Lemon Fish combines Latin-fusion dishes with a ceviche bar. Fahrenheit is there for grilled snacks when a full meal feels like an administrative burden.

Drinks are spread across several named bars and corners rather than one lonely counter. Kicks Sports & Fun Bar handles pre- or post-dinner cocktails, Toji offers a Japanese-style bar, and M Bar is built around a cocktail before or after dinner. South Avenue Bar works indoors and outdoors, while the Swim-Up Bar, Havana Bar, The Winery, Nespresso Coffee Corner and Twe12lvet add tropical drinks, wine, coffee and handmade ice cream to the rotation.

Longue plage de sable blanc bordée de palmiers et de transats sous des parasols.

Do something, or do nothing

The post-dive recovery plan can be as active or as unambitious as you like. There is an outdoor pool, a spa bath, beach equipment and a private beach area with loungers and parasols. The garden and outdoor furniture give you somewhere to sit when the idea of another organised activity is already beginning to feel like work.

YHI Spa covers 791 square metres and offers massages, facials and a hammam. The hotel also has a gym, fitness equipment, a sauna and yoga facilities. Spa treatments are available for those who prefer recovery with a professional involved; a lounger and a cold drink remain valid alternatives.

Away from the water, the resort offers tennis, kayaking and jet-skiing, along with cultural excursions and trips involving an island or snorkelling. Evening entertainment provides a reason to stay up after dinner, although nobody will object if you choose the more traditional diver’s programme: shower, food, drink, horizontal position.

What to know before booking

Cancún International Airport is about 33 miles away. An airport transfer is available on request and can be arranged with the hotel. You can also use the car park, hire a vehicle or rely on the concierge and excursion-assistance services for organising outings. Reception operates around the clock, with private check-in and check-out available.

Check-in is from 3 pm and check-out is by noon. Early arrival and late departure can involve an additional charge when available, so do not build a tight flight plan around an optimistic handover. The hotel also has a lift, accessibility facilities, luggage storage, a cash machine, currency exchange, shops and a souvenir shop.

Wi-Fi is available throughout the hotel at no extra charge. Laundry, dry-cleaning, ironing, luggage storage, a safe and concierge services are available, with some services subject to an additional charge. There is also an on-site infirmary. The property accepts Visa, Mastercard and American Express, and rooms and public areas are non-smoking.

Official website:melia.com ↗

Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.1 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Protecting what you come to see

The resort holds Ecostars certification. That is the environmental label attached to the property, without turning the rest of the description into a lecture about sustainability.

What sets it apart

  • Adults-only resort directly on the beach
  • English- and Spanish-speaking hotel team
  • All-inclusive formula with several restaurants and bars
  • YHI Spa with massage, facials and hammam
  • About 2 miles from Playa del Carmen town centre
  • Ecostars-certified property

Facilities at Royal Service at Paradisus La Perla

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (3)

Services & front desk

  • Internet
  • Parking
  • Wi-Fi gratuit
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