English

Puerto Morelos · Mexico · Americas

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.4/57,169 Google reviews
★★★★
Dive centre 359 m

Puerto Morelos brings the Caribbean within reach, with a large all-inclusive resort where the day can move from salt water to spa water without changing postcode.

For subtitles in English: start the video firstthen click the gearat the top right of the video, select “Subtitles/CC”, then “Auto-translate” and choose “English”.

The invitation

You arrive at a substantial El Cid resort in Puerto Morelos, with 500 rooms spread across four floors and enough on site to keep a family, a couple or a mixed group occupied without constant taxi negotiations. The mood is resort-sized rather than boutique-sized: there is a bar, several restaurants, pools, a spa, a gym and space for children to do their own thing.

English and Spanish are spoken by the hotel team, so practical conversations about meals, transfers and the room should not require underwater hand signals. The all-inclusive format keeps the basic rhythm straightforward: wake up, eat, get out for the day, come back, and decide whether the evening calls for dinner, the spa or a quiet drink.

The point on the map

The resort is in Puerto Morelos, Mexico, around 1.2 miles from the town centre. That gives you access to the town without putting you in the middle of it, which matters when you want a proper night’s sleep rather than a front-row seat to every passing vehicle.

The setting also puts several well-known excursions within the wider area, including Wet n' Wild, the El Rey Ruins and Playa Delfines. The beach side of the resort comes with sun loungers and parasols, so the useful decision after breakfast is refreshingly simple: go exploring, stay by the water, or remain horizontal and let the day make its own arrangements.

Deux femmes sourient en sirotant des boissons sur une terrasse ensoleillée face à la mer.

The rooms, and the nights

The room selection is built around different ways of travelling rather than one standard box repeated with a new name. A double room suits a couple who want a simple base, while the family room and the one-, two- and three-bedroom suites give groups more space to spread out. The junior suites are the more compact choice for two, and the Jacuzzi Junior Suite adds a private soaking option for evenings when your legs have had enough of the day.

Air conditioning appears in the junior suites, the one-bedroom suites, the Platinum junior suite, the Platinum one-bedroom suite and the Jacuzzi Studio. Refrigerators are available in several categories, as are coffee-making facilities, safes, hairdryers and televisions. The Jacuzzi Studio also has a fan, microwave and minibar, making it the most self-contained option in the room range.

Private bathrooms and toiletries are standard features across the listed categories, while some suites also add telephones, towels and mirrors. Equipment varies by room, so it is worth choosing by the facilities that matter to you rather than assuming every category carries the same kit. Room service is available when the idea of getting dressed for dinner has lost its appeal.

Family room

Jacuzzi Junior Suite

Jacuzzi Studio

Luxury Double room (full double bed)

up to 2 guests

Luxury Quadruple room

up to 4 guests

1 Bedroom Platinum Suite

3 Bedrooms Platinum Suite

Platinum Junior Suite

1 Bedroom Suite

2 Bedrooms Suite

3 Bedrooms Suite

Junior Suite

Un buffet de petit-déjeuner coloré est présenté au bord d'une piscine.

The taste of the place

Five named restaurants give the all-inclusive set-up some useful variety: El Alcázar, Hacienda Arrecife, La Alhambra, La Marina and Trattoria Di Gulio. Each serves breakfast, lunch and dinner, so meals are not restricted to one daily window or one dining room. The names suggest distinct identities.

There is also a buffet restaurant, a café and a snack bar, alongside a bar for the less formal part of the evening. Breakfast can be taken in the room, and bottled water is available. For a diver, that gives the day a useful shape: breakfast before heading out, something less ceremonial when hunger arrives at an inconvenient hour, then a proper dinner once the kit is put away.

The all-inclusive formula is the basis of the stay. The exact meals and inclusions attached to a booking depend on the selected arrangement, so check the plan attached to your reservation rather than treating the phrase as a magic word that solves every menu question.

Deux personnes allongées reçoivent un massage dans un espace extérieur ombragé face à la mer.

Something to do, or nothing at all

The resort gives you several ways to spend a non-diving day. There are indoor and outdoor swimming facilities, a spa pool, a fitness room, a gym, a sauna and a sun terrace. The beach area has loungers and parasols, while the garden and terrace offer another place to sit when the pool has become less exciting than it looked at breakfast.

El Cocay Spa is the proper retreat when muscles need a less ambitious afternoon. Its treatments include massage, facials, hammam, sauna, Jacuzzi, mud baths and body wraps. That is a useful menu after travel or between active days, although the choice here is deliberately practical: book the treatment that gets you back into human shape, then stop moving for a while.

For a little more momentum, the resort offers tennis, windsurfing, fishing and hiking, with a golf course around 2 miles away. Families also have a kids’ club, playroom, children’s playground, children’s pool and babysitting. Adults can use the gym or disappear towards the spa while younger travellers have somewhere of their own to go.

What to know before you book

Check-in runs from 15:00 to 23:30, with check-out by 12:00. Reception operates around the clock, and express check-in and check-out are available. Airport transfers can be arranged through the hotel, either privately or as a shared service, so sort that out before arrival rather than starting the holiday with a luggage-based negotiation.

On-site parking is available, and car hire can be arranged. A concierge, excursion assistance, currency exchange, luggage storage, laundry, dry cleaning and ironing services cover the jobs that tend to become oddly urgent once you are away. Internet access is available, and lifts serve the upper floors. The restaurant is wheelchair accessible, with wider accessibility facilities across the resort.

The electrical supply is 127V with Type A sockets. Visa, Mastercard, American Express and cash are accepted. Smoking areas are provided, while the accommodation itself is non-smoking. There are also on-site shops, including a souvenir shop, for the small purchases that somehow become essential once the suitcase is already full.

Official website:elcid.com ↗

Important information

  • Deposit: MX$3,500.00 (about £140) per room per stay, by cardDeposit: MX$3,500.00 (about $187) per room per stay, by cardDeposit: MX$3,500.00 (about €167) per room per stay, by card
  • Parking on site: $5.00 (about £4) per vehicle per night, not included in the priceParking on site: $5.00 per vehicle per night, not included in the priceParking on site: $5.00 (about €5) per vehicle per night, not included in the price

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

El Cid Charitable Foundation is around USD 2.00. The exact amount of donations can be specified at the hotel.

What sets it apart

  • All-inclusive resort in Puerto Morelos
  • English- and Spanish-speaking hotel team
  • Five named restaurants serving breakfast, lunch and dinner
  • El Cocay Spa with massage, hammam, sauna and body treatments
  • Indoor and outdoor swimming facilities
  • Family rooms, multi-bedroom suites and a children’s club

Facilities at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (3)

Services & front desk

  • Internet
  • Parking
  • Parking gratuit sur place
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