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Riviera Maya · Mexico · Americas

Hotel Mundo Maya Tulum

4.4/5244 Google reviews
★★★★

Tulum gives you the useful combination of Mayan sites, cenotes and a hotel base where the practical details are not left to guesswork.

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The invitation

Hotel Mundo Maya Tulum is a sizeable four-star hotel with 336 rooms spread across three floors, aimed at travellers who want a straightforward base rather than a tiny hideaway. You can come back from a day out, cool down in the air conditioning, have something to eat, and still be close enough to Tulum for an evening in town.

The hotel has the useful basics in place: a swimming pool, bar, restaurant, spa, gym, free Wi-Fi, parking and a concierge service. There is also a garden, terrace and outdoor furniture, so you have somewhere beyond the room when sitting indoors has lost its appeal.

The point on the map

The hotel is in Tulum, Mexico, around 2 miles from the town centre. That puts you outside the central bustle while keeping the town within reach for meals, supplies and an evening wander. The hotel offers a beach shuttle and beach equipment.

There is plenty to build a non-diving day around. Xel-Há Water Park, the ruins at Cobá and Xcaret Eco Theme Park are listed among the nearby sights, giving you a choice between water, archaeology and a full day out. The hotel also has an excursions service, so you can arrange the day without turning the reception desk into a planning office.

Une piscine bordée de transats sous des parasols, avec une végétation luxuriante en arrière-plan.

The rooms, and the nights

The room range moves from standard doubles to larger quadruple rooms and suites, with garden-view and balcony versions where available. For a couple, a double room keeps things simple; for a group or a longer stay, the larger categories make more sense, particularly where a dining area and kitchen are included. The two-bedroom suites are the obvious choice when separate sleeping space matters more than keeping the booking compact.

Air conditioning is available in many of the categories, while some of the more complete rooms also add a ceiling fan, blackout blinds, Wi-Fi, television, wardrobe, hairdryer and tea- or coffee-making facilities. Soundproofing appears in a number of standard, deluxe and suite categories, which is welcome when your body clock is still somewhere below the surface.

Balconies are common across the range, and some rooms look towards the garden. Private bathrooms are standard across the listed categories. Children up to the age of 11 can stay without charge, with extra beds available, making the quadruple rooms and larger suites the more useful options for families.

Deluxe room

Deluxe Double room with balcony and with garden view (full double bed)

up to 2 guests

Deluxe Quadruple room with balcony

up to 4 guests

Double Junior Suite with balcony (full double bed)

up to 2 guests

Presidential Suite

Standard room

Junior Suite

Un comptoir de bar moderne avec des tabourets et des bouteilles exposées.

The taste of the place

Breakfast is available, alongside a restaurant and a bar. Room service means you can keep the evening uncomplicated when the combination of travel, heat and a full day outside has done its work. There is also a food vending machine for the sort of small requirement that rarely waits for restaurant timing.

The exact meal arrangement depends on the booking selected, so check whether breakfast or other meals are included before confirming. The hotel has a restaurant, a bar and the option of eating in your room.

Une piscine sinueuse bordée de transats dans un complexe hôtelier.

Things to do, or not do

The swimming pool and sun terrace give you an easy way to spend a non-diving afternoon without setting off again. Towels and pool equipment are available, and the garden and terrace provide a change of scene when you have had enough of sitting beside the water. Billards adds a low-effort option for the part of the day when enthusiasm is still recovering.

There is a spa for booking some downtime. The fitness centre and gym cover the more energetic option, while the concierge and excursions service can help organise a day around Tulum, Xel-Há, Cobá or Xcaret.

A beach shuttle is available, together with beach equipment. That makes the coast accessible from the hotel, but it is still a shuttle arrangement rather than the luxury of stepping straight from the lobby onto the sand.

What to know before booking

Check-in runs from 15:00 to 23:00, with check-out by 12:00. Airport transfers are available and can be arranged through the hotel; parking is also available if you are driving. Free Wi-Fi covers the property, and luggage storage, concierge assistance, ticket assistance and a currency exchange bureau are listed among the practical services.

The building has a lift and wheelchair-accessible facilities, with accessible upper floors. Rooms and common areas are non-smoking, and contactless check-in and check-out are available. Visa and Mastercard are accepted, and there is an on-site cash machine for smaller day-to-day needs.

Power sockets are Type A, with a 127-volt supply and 60 Hz frequency. A travel adaptor may therefore be useful if your chargers use a different plug. Room facilities vary substantially by category, so check the specific room card rather than assuming that a kitchen, balcony, Wi-Fi or air conditioning comes with every option.

Important information

  • Bed for a child (ages 0 to 11): availableBed for a child (ages 0 to 11): availableBed for a child (ages 0 to 11): available
  • Breakfast for children: MX$240.00 (about £10) per child, not included in the priceBreakfast for children: MX$240.00 (about $13) per child, not included in the priceBreakfast for children: MX$240.00 (about €12) per child, not included in the price

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

What sets it apart

  • Around 2 miles from Tulum town centre
  • Swimming pool, spa, gym and sun terrace
  • Beach shuttle and beach equipment
  • Suites with kitchens and dining areas
  • Free Wi-Fi, parking and airport transfers
  • Lift and wheelchair-accessible facilities

Facilities at Hotel Mundo Maya Tulum

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (2)

Services & front desk

  • Parking
  • Wi-Fi gratuit
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