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Tulum · Mexico · Americas

Hotel Shibari Tulum - Restaurant & Cenote Club

4.2/5413 Google reviews
★★★★★

Jungle, cenote water and the Caribbean within a short walk: this is Tulum with fewer reasons to reach for the car.

For subtitles in English: start the video firstthen click the gearat the top right of the video, select “Subtitles/CC”, then “Auto-translate” and choose “English”.

The invitation

Hotel Shibari Tulum - Restaurant & Cenote Club is an adults-only address for travellers who like their evenings built around good food, warm water and a proper place to switch off. You are in a 64-room hotel with a restaurant, two bars, a spa and an outdoor pool, rather than a large family resort with a timetable shouting for attention.

English and Spanish are spoken by the hotel team, so you can deal with the practicalities without resorting to hand signals after a long day. The setting leans heavily into the local landscape: jungle surrounds the hotel, while the grounds bring together gardens, terraces and the Tuuch cenote.

The useful detail is that the hotel works for an adults-only break even if diving is not the only plan. You can spend the day exploring Tulum and the coast, then return to a pool, a treatment or dinner without having to leave the property again.

The point on the map

The hotel sits on the Tulum–Punta Allen road in Tulum’s Hotel Zone, surrounded by jungle. Tulum town centre is 6 km away, so this is a coastal base rather than a walk-everywhere town hotel.

The beach is around a three-minute walk away. That puts a stretch of Caribbean within easy reach, while the wider area opens the door to Tulum Beach, Xel-Há Water Park and the Coba ruins.

The address suits you if you want the Hotel Zone and its natural surroundings, but still want access to town for an evening out or practical errands. In other words, close to the action by Tulum standards, but not planted in the middle of it.

Deux personnes se relaxent sur des transats au bord de l'eau.

The rooms, and the nights

All six listed room categories are double rooms for two, with a private bathroom. The choice is less about squeezing in extra beds and more about deciding what you want to look at when you open the curtains: garden, jungle or the Grand Cenote.

For a couple who wants the room itself to do some of the relaxing, the Shizen and Saastal rooms add a private plunge pool. The difference is the outlook, with garden views in one and jungle views in the other. The Shibari Grand Cenote Front room and Yaakun Grand Cenote View room put the cenote at the centre of the stay, while the deluxe rooms keep things simpler with garden or jungle views.

Room service runs around the clock, which is handy when your appetite arrives at an inconvenient hour. A terrace, outdoor furniture, gardens and the surrounding jungle give the property its visual character; the rooms themselves are designed for two, with the private bathroom taking care of the basics.

Saastal Plunge Pool Double room with jungle view (full double bed)

up to 2 guests

Shibari Grand Cenote Front Double room (full double bed)

up to 2 guests

Shizen Plunge Pool Double room with garden view (full double bed)

up to 2 guests

Suki Deluxe Double room with garden view (full double bed)

up to 2 guests

Tsuri Deluxe Double room with jungle view (full double bed)

up to 2 guests

Yaakun Grand Cenote View Double room (full double bed)

up to 2 guests

Une salle de restaurant lumineuse avec des tables en bois et des chaises en rotin.

The taste of the place

ATTA Restaurant handles breakfast, lunch and dinner outdoors beside the Tuuch cenote. Its cooking combines local ingredients and ancestral recipes with a fusion approach, while the wider offer also includes international cuisine and premium themed dinners. That gives you more to work with than a token hotel menu, particularly when dinner is part of the evening rather than a quick refuelling stop.

Continental breakfast is included in the rate. The meal plan itself depends on the booking chosen, so check the selected terms before assuming that lunch and dinner are covered.

There are two bars. Bar Naj focuses on coffee and soft drinks; the Jacuzzi Bar serves craft cocktails from hot water surrounded by vegetation, with music in the background. For the less glamorous but very real moments, 24-hour room service means food does not have to follow a timetable designed by someone who has never surfaced hungry.

Une piscine naturelle au bord d'un bâtiment moderne avec des transats et un ciel nuageux au coucher du soleil.

Do something, or do nothing

The outdoor pool is the obvious place to spend a non-diving afternoon, with pool equipment and pool towels available. A sun terrace, gardens and outdoor seating give you several ways to occupy the hours without turning relaxation into another organised activity.

KAN SPA is the more serious recovery option. Its treatment menu includes massages, facials, a hammam, sauna, jacuzzi and body wraps, so you can choose between a targeted treatment and the full circuit of heat and water. That is useful after time in the sea, particularly when the shoulders have started keeping their own schedule.

The fitness side includes a gym, fitness equipment, yoga and meditation. Bicycles are also available for getting out under your own steam, while the hotel’s excursion assistance can help with plans beyond the grounds. There is an on-site infirmary as well, a small practical detail that is easier to appreciate when it matters.

What to know before booking

The reception operates around the clock, and free Wi-Fi is available throughout the hotel. Check-out is at midday; early arrival and late departure can be arranged on request. The hotel is adults-only, with guests aged 18 and over, and pets are not allowed.

An airport transfer service is available in paid form, to be arranged with the hotel. On-site parking is also paid and subject to availability. The hotel accepts cash, Visa, Mastercard and American Express, although its cashless policy means card payment is the practical option for settling your stay. A security deposit is required on arrival.

The hotel also offers concierge assistance, excursion help, a souvenir shop, currency exchange and luggage storage. Foreign visitors to Quintana Roo must deal with the Visitax, and proof of payment is required at the airport before departure. That is one piece of admin worth sorting before the final day, when the only thing you really want to be carrying is your hand luggage.

Official website:shibaritulum.com ↗

Important information

  • Deposit: $200.00 (about £150) per room per night, by cardDeposit: $200.00 per room per night, by cardDeposit: $200.00 (about €179) per room per night, by card

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Cashless hotel. The hotel only accepts Visa, Mastercard, and American Express cards.

What sets it apart

  • Adults-only hotel in Tulum’s Hotel Zone
  • Tuuch cenote setting with jungle surroundings
  • Outdoor pool and two bars
  • KAN SPA with massage, hammam, sauna and jacuzzi
  • English- and Spanish-speaking hotel team
  • Beach around three minutes away on foot

Facilities at Hotel Shibari Tulum - Restaurant & Cenote Club

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (2)

Services & front desk

  • Parking
  • Wi-Fi gratuit
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