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Tulum · Mexico · Americas

Cielo Maya Beach Tulum

4.4/5395 Google reviews
★★★★
Dive centre 50 m

With the Caribbean a few steps away and Mexican food on the table, Cielo Maya Beach Tulum keeps the evening simple: swim, eat, and let the salt dry off properly.

The invitation

This is a small beach hotel in Tulum, with 18 rooms spread across two floors. The setting is built around the coast rather than a long list of resort distractions: a private beach, a pool, a restaurant, and a bar where cocktails come with sea air. That will suit you if your ideal post-dive plan involves a shower, something cold to drink, and no urgent need to dress up for the evening.

English and Spanish are spoken by the hotel team, so you can deal with the practicalities of arrival, meals, and excursions without resorting to underwater hand signals. The hotel also has a garden, terrace, outdoor furniture, free Wi-Fi, and air conditioning. In other words, the useful bits are in place, without pretending that you came to Tulum to spend your holiday indoors.

The point on the map

Cielo Maya Beach Tulum is in Tulum, Mexico, at TanKah III. The hotel sits around 6 miles from Tulum town centre, giving you a beach base rather than a town-centre address. A stroll around the area takes you towards the local sights, while the hotel can also help arrange excursions when you want a change from the shoreline.

The airport journey takes about 1 hour and 30 minutes. The hotel is close to the beach, with beach equipment, loungers, parasols, and a private beach listed among its facilities. That makes the location particularly practical for a diving break: the sea is part of the daily layout, not an abstract line on a map.

Deux personnes allongées sur des tables de massage en bord de mer sous une structure en chaume.

Rooms and nights

The room choice is mainly about the view, the balcony, and how many people need to sleep under the same roof. Couples can choose a junior suite with a double bed and either a garden or ocean view; the ocean-facing option is the obvious pick when the view matters more than saving a few steps to the door. Balcony versions give you somewhere to sit when the room needs airing after a day in the heat.

For two people who prefer separate beds, twin-bed junior suites keep the arrangement straightforward. Family groups can use a quadruple junior suite for up to four guests, which is more sensible than trying to make a couple's room perform family logistics. A family room is also available within the hotel facilities.

Rooms have air conditioning, a shower, television, minibar, wardrobe, mosquito net, bathrobe, slippers, and toiletries. The listed room facilities vary by category, so check the individual room card before booking if a safe, telephone, hairdryer, or a particular bathroom feature matters to you. Private bathrooms are part of the room offer, and the hotel provides both garden-view and ocean-view choices.

Deluxe Double Suite (full double bed)

up to 2 guests

Double Junior Suite with ocean view (full double bed)

up to 2 guests

Junior Suite with garden view

Une coupe de glace au chocolat est garnie d'une cerise.

The taste of the place

The restaurant serves Mexican cuisine at breakfast, lunch, and dinner. The menu is described as varied, but the useful point for a diver is simpler: there is a proper meal on site across the day, so you do not need to organise a town trip every time you come back hungry. Breakfast is available à la carte and can be included with the accommodation formula.

The beach bar concentrates on cocktails, with the sea breeze doing some of the atmospheric work for free. There is also a snack bar and a café, plus room service for the evenings when even walking to the restaurant feels like an ambitious expedition. Picnic lunches are available as well, handy for a day spent away from the hotel rather than a slow meal at the table.

Vue sur la mer depuis une terrasse ombragée.

Things to do, or do nothing

A swimming pool, including an outdoor pool, gives you somewhere to cool off without going straight back into the sea. The private beach comes with loungers, parasols, and beach or pool towels, so the post-dive routine can be as low-effort as it ought to be. A terrace, garden, and sun terrace add a few different places to sit when you have finished pretending that you are only going to rest for ten minutes.

The spa offers massage and beauty treatments, with the hotel describing massages on the pier while you listen to the Caribbean waves. That is a more convincing way to spend an afternoon than queuing for another excursion. Snorkelling, kayaking, paddleboarding, cycling, fishing, and darts are also available when you want to move, but not enough to qualify as another serious day out.

Excursion assistance is available through the hotel. For families, children up to 12 are accepted and extra beds are available, while the quadruple junior suites give larger groups a more practical room arrangement.

Before you book

Check-in runs from 15:00 to 21:00, with check-out by 12:00. Express check-in and check-out are available, and the reception can help with excursions, concierge requests, vehicle hire, and airport transfers. Airport transfers are available on request; arrange the details with the hotel before travelling rather than leaving the arrival plan to chance.

Free Wi-Fi, parking, luggage storage, laundry, dry cleaning, ironing, and a safe are available among the practical services. The hotel accepts Visa, Mastercard, and cash. Rooms use 127-volt electricity with Type A sockets, so bring the right adaptor if your chargers do not use the North American standard.

A restaurant, bar, café, snack bar, room service, and breakfast in the room cover the moments when you want food without another outing. Medical assistance is available, and the hotel also has a first-aid kit. The property is non-smoking in its accommodation areas, with designated smoking zones elsewhere.

Official website:cielomayahotel.com ↗

Important information

  • Deposit: $200.00 (about £150) per room per stayDeposit: $200.00 per room per stayDeposit: $200.00 (about €179) per room per stay
  • Bed for a child (ages 0 to 12): availableBed for a child (ages 0 to 12): availableBed for a child (ages 0 to 12): available
  • Airport shuttle: one way, $140.00 (about £105), not included in the priceAirport shuttle: one way, $140.00, not included in the priceAirport shuttle: one way, $140.00 (about €126), not included in the price

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Information about the type of meals included in the price is indicated in the rate details.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Fees and deposits may not include tax and are subject to change.

What sets it apart

  • Private beach with loungers, parasols, and towels
  • Mexican restaurant serving breakfast, lunch, and dinner
  • Beach bar specialising in cocktails
  • Diving centre 50 m away
  • Ocean-view and balcony junior suites
  • Massage on the pier

Facilities at Cielo Maya Beach Tulum

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (2)

Services & front desk

  • Parking
  • Wi-Fi gratuit
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