English

French Basque Country · France · Mediterranean

Hôtel du Palais Biarritz The Unbound Collection by Hyatt Hotel

4.6/52,059 Google reviews
★★★★★

On the Grand Plage, with the Atlantic outside and the Belle Époque rooms of Biarritz behind you, this is a place where the evening can begin with a sea view and end with a proper night’s sleep.

For subtitles in English: start the video firstthen click the gearat the top right of the video, select “Subtitles/CC”, then “Auto-translate” and choose “English”.

The invitation

The Hôtel du Palais Biarritz The Unbound Collection by Hyatt Hotel sits firmly in the grand-hotel category, with 142 rooms spread across five floors and a history reaching back to 1854. You come here for the setting, certainly, but also for the practical comfort of a full-service address: restaurants, a spa, pools, a gym, room service and a team that speaks both English and French.

That language point matters when you have spent the day dealing with salt, kit and the usual small logistics of a diving trip. English is spoken by the hotel team, so you can handle the useful conversations without resorting to underwater hand signals in reception. The atmosphere leans towards polished seaside hotel rather than informal dive base, with the beach, the restaurants and the spa doing most of the work once the day’s activity is over.

Couples will find the setting particularly easy to use, while the family suites and connecting rooms give larger groups more room to organise themselves. It is a hotel for putting yourself back together properly, not for pretending that a minibar and a chair count as an evening plan.

The point on the map

The address is 1 Avenue de l’Impératrice in Biarritz, directly on the Grand Plage and in the heart of the town. You step out towards a broad sandy beach rather than having to plan a separate transfer for a paddle, a swim or a walk along the seafront. Beach chairs and parasols are available for the essential business of doing very little.

The hotel is also close to the centre of Biarritz, with the Russian Orthodox Church, Miramar Beach and the Grand Plage among the nearby points of interest. This gives you an urban base as well as a seafront one: the town is there for a wander, while the Atlantic remains directly outside.

A car is workable here, with parking available on site and an electric-vehicle charging station. The hotel also arranges airport transfers and offers vehicle hire, so you can choose between arriving under your own steam and leaving the driving to somebody else.

Une piscine bleue bordée de transats blancs devant un bâtiment imposant.

The rooms, and the nights

The room choice is broad, but the useful distinction is straightforward. Couples who want the Atlantic to do part of the decorating can choose a beachfront or ocean-view category; those who prefer to keep the budget focused on the stay rather than the outlook can take a standard double or twin room. Twin rooms use two separate beds, while the double categories use one double bed.

The more spacious end of the range includes junior suites, rooftop and Palais suites, Ambassador and Royal suites, plus two-bedroom family options. That makes the hotel easier to share without turning every suitcase, jacket and pair of shoes into a small domestic dispute. Connecting rooms are also available, which is helpful when two rooms need to work as one without giving up individual sleeping space.

Comfort is strongest in the better-equipped categories. Air conditioning, heating, soundproofing, blackout blinds, a minibar, Wi-Fi, tea and coffee facilities, bathrobes and slippers all feature in the room range, with the exact provision varying by category. The blackout blinds are useful when an early start is on the cards; the minibar and in-room drinks cover the less ambitious moments. Room service runs around the clock, so a late return does not automatically mean dinner has to be improvised from whatever survived in your bag.

2 Bedrooms Family Suite

Ambassador Cruise Liner Double Suite (full double bed)

up to 2 guests

Ambassador Double Suite (full double bed)

up to 2 guests

Classic Deluxe Double room (full double bed)

up to 2 guests

Classic Deluxe Double room with ocean view (full double bed)

up to 2 guests

Classic Deluxe Twin room with ocean view (twin beds)

up to 2 guests

Classic Double room (full double bed)

up to 2 guests

Classic Double room beachfront (full double bed)

up to 2 guests

Classic Twin room (twin beds)

up to 2 guests

Cruise Liner Deluxe Double room (full double bed)

up to 2 guests

Cruise Liner Double Junior Suite (full double bed)

up to 2 guests

Deluxe Double room (full double bed)

up to 2 guests

Deluxe Double room with ocean view (full double bed)

up to 2 guests

Deluxe Twin room (twin beds)

up to 2 guests

Deluxe Twin room with ocean view (twin beds)

up to 2 guests

Double Junior Suite (full double bed)

up to 2 guests

Double room (full double bed)

up to 2 guests

Double room beachfront (full double bed)

up to 2 guests

Imperial Double Suite (full double bed)

up to 2 guests

2 Bedrooms Imperial Suite

Palais Double Suite (full double bed)

up to 2 guests

Rooftop Double Suite (full double bed)

up to 2 guests

Royal Double Suite (full double bed)

up to 2 guests

Twin Junior Suite (twin beds)

up to 2 guests

Twin room (twin beds)

up to 2 guests

Twin room beachfront (twin beds)

up to 2 guests

Une salle de réception lumineuse est mise en scène avec des tables dressées et une végétation luxuriante.

The taste of the place

You have several ways to eat without leaving the building. La Rotonde serves French gastronomic cooking at dinner from Tuesday to Saturday, with a terrace and wide 180-degree ocean views. For something more relaxed and available across the day, Terrasse & Rotonde works with local traditions and serves breakfast, lunch and dinner, with a Sunday Imperial Brunch as an extra reason not to rush away from the table.

Le Sunset handles lunch outdoors with seafood and grilled meats, giving you a seaside option when a formal dinner feels like overkill. Le Salon covers the softer edges of the day with hot drinks, cocktails, light bites and daily pastries, while its all-day dining service runs from mid-afternoon into the evening. The hotel also works with more than thirty local producers, which gives the local angle some actual substance rather than leaving it as a line on a menu.

For drinks, Le Bar Napoléon III serves cocktails, signature creations and vintage champagnes, while Lounge Eugénie offers a creative drinks menu in the evening. Breakfast is available as a buffet or à la carte, and the stay can be arranged as room only, with breakfast, half board or full board. Vegetarian and vegan options are part of the dining offer.

Une piscine intérieure lumineuse avec des transats alignés le long des fenêtres.

Doing something, or doing nothing

The Impérial Spa is the obvious place to go when your muscles have had enough of being useful. It includes massage, facial treatments, a hammam, sauna, jacuzzi and solarium, with ocean views and a heated freshwater pool. The spa also has a swan-neck jet and a jetted tub, so recovery here comes with rather better scenery than the average tiled leisure centre.

Outside, the Impérial Spa Pool is a heated seawater pool. The hotel also has direct beach access, with loungers and parasols, giving you two different versions of horizontal: salt water and sun, or heated pool and considerably less sand. Neither requires a timetable, which is often the correct approach on a diving holiday.

For a little movement without turning the afternoon into another expedition, the fitness room uses Technogym equipment and looks out towards the ocean. A solarium, garden and terrace add quieter places to sit, while mini-golf, table tennis, yoga and walking are among the other options available through the hotel. Concierge and excursion assistance can help shape the day when you want to see more of Biarritz, although the beach is already doing a respectable job of keeping you occupied.

Things to do in French Basque Country beyond diving

Your last day stays dry: no diving in the 18-24 hours before a flight, the perfect window to see the destination from another angle.

Ratings and reviews collected by Viator and Tripadvisor.

What to know before booking

Reception is open around the clock, which is useful when travel plans refuse to behave or a late arrival follows a long journey. Check-out is at noon. Early check-in and late check-out can be requested, while express check-in and check-out are also available.

Wi-Fi is free throughout the hotel. An accessible layout includes a lift, step-free access and accessible rooms, and the restaurant is wheelchair accessible. Luggage storage, a safe at reception, concierge services, laundry, dry cleaning and ironing keep the less glamorous parts of a longer stay under control. There are also nine meeting rooms, should work insist on joining the holiday.

Airport transfers can be arranged with the hotel, either privately or as a shared service where available. Parking is available, and the hotel has an electric-vehicle charging station. Rooms and public areas are non-smoking, pets are accepted, and the building uses type E sockets with a 230-volt supply.

Location
Biarritz, France
Official website
hyatt.com ↗

Important information

  • Deposit: €250.00 (about £210) per room per nightDeposit: €250.00 (about $280) per room per nightDeposit: €250.00 per room per night
  • Extra bed: €100.00 (about £84) per person per night, not included in the priceExtra bed: €100.00 (about $112) per person per night, not included in the priceExtra bed: €100.00 per person per night, not included in the price
  • Breakfast: €50.00 (about £42) per person, not included in the priceBreakfast: €50.00 (about $56) per person, not included in the priceBreakfast: €50.00 per person, not included in the price
  • Breakfast for children: €25.00 (about £21) per child, not included in the priceBreakfast for children: €25.00 (about $28) per child, not included in the priceBreakfast for children: €25.00 per child, not included in the price
  • Pets: €65.00 (about £55) per person per night, not included in the pricePets: €65.00 (about $73) per person per night, not included in the pricePets: €65.00 per person per night, not included in the price
  • Parking: €30.00 (about £26) per vehicle per night, not included in the priceParking: €30.00 (about $34) per vehicle per night, not included in the priceParking: €30.00 per vehicle per night, not included in the price

Information about the type of meals included in the price is indicated in the rate details.

The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room.

City tax does not apply to children under 18 years of age.

Service animals are exempt from fees.

Protecting what you came to see

The hotel holds Green Key and VERIFIED Responsible Hospitality certification. Its stated approach covers reducing its carbon footprint, preserving natural resources and encouraging more environmentally responsible practices.

The practical measures include LED lighting, rainwater harvesting and drip irrigation. They are the sort of behind-the-scenes details that matter more than a decorative slogan, particularly in a seafront hotel where water, energy and the surrounding environment are not abstract subjects.

What sets it apart

  • Direct access to Biarritz’s Grand Plage
  • English- and French-speaking hotel team
  • Heated seawater pool and Impérial Spa
  • Restaurants, all-day dining and round-the-clock room service
  • Ocean-view rooms and suites, including two-bedroom options
  • Green Key and VERIFIED Responsible Hospitality certification

Facilities at Hôtel du Palais Biarritz The Unbound Collection by Hyatt Hotel

Food & drink

  • Restaurant
  • Bar

Services & front desk

  • Parking
See all facilities (4)

Services & front desk

  • Parking
  • Parking à proximité
  • Parking gratuit sur place
  • Wi-Fi gratuit
A question about this hotel?

Hello, I'm Marina, DivingDeal.com's AI assistant. I answer in detail about hotels, dive centres and liveaboards.

Thinking about the whole trip and the flights? Talk it over with Edith →

Marina is an AI. Some links are affiliate links: DivingDeal may earn a commission, at no extra cost to you. Bookings are made with the partner.

Dive centres near your hotel

Nearest hotels